If you’ve ever placed an online order and immediately thought, “Wait… did it go through?” — you’re not alone. Shipping questions are the most common support requests for any e-commerce store, and most of them come down to the same handful of things: processing time, tracking delays, and address issues.
This FAQ explains exactly what to expect from ProxyKing shipping and tracking, and what to do if you don’t see updates right away.
Quick links
- Shipping & Turnaround Policy: https://proxyking.biz/shipping-policy/
- Track an Order: https://proxyking.biz/order-tracking/
- Contact Support: https://proxyking.biz/contact/
- Quality Guarantee / Reprints: https://proxyking.biz/quality-guarantee/
- Returns & Refunds: https://proxyking.biz/return-and-refund-policy/
1) How long does processing take?
Most orders are processed within 1 business day. During peak periods, processing may take up to 3 business days.
Business days are Monday–Friday (excluding postal holidays).
Full details here:
https://proxyking.biz/shipping-policy/
2) When will I get tracking?
If tracking is available for your shipment, it will be provided after your order ships.
Important: tracking does not always show movement immediately.
Common scenario: “Label created” but no movement
It can take 24–48 hours for a carrier to scan a package after a label is created—especially during weekends, holidays, or high-volume periods.
If your tracking shows “Label Created” or “Pre-Shipment,” that usually means the shipment is in the handoff window.
3) Where do I track my order?
Use our Order Tracking page:
https://proxyking.biz/order-tracking/
You’ll typically need:
- your order number
- your billing email
This is the fastest way to check status without waiting for email deliverability or support replies.
Track Your Order Below
4) I didn’t receive an order confirmation email. Did my order go through?
It usually did—but email providers sometimes route automated messages to spam/promotions, or block them.
What to do:
- Check spam/promotions
- Use Order Tracking: https://proxyking.biz/order-tracking/
- If you still can’t find it, contact support with the name/email used at checkout:
https://proxyking.biz/contact/
5) Do you ship internationally?
International shipping is available on demand (by request). Costs vary by destination and carrier availability.
If you need international shipping:
- contact us before ordering (or immediately after) so we can confirm availability and pricing
https://proxyking.biz/contact/
6) My tracking says “Delivered,” but I don’t have it.
First, check:
- mailbox/parcel locker
- side doors/porch
- front desk/office (apartments)
- neighbors (sometimes it’s misdelivered)
If it still isn’t found, contact us with:
- order number
- tracking number
- delivery address
https://proxyking.biz/contact/
7) What if my package arrives damaged?
Please contact us promptly with:
- your order number
- photos of the damage
- photos of the packaging
We’ll review and help resolve it under our Quality Guarantee:
https://proxyking.biz/quality-guarantee/
8) What if my order is missing items or I received the wrong cards?
Contact us with:
- your order number
- what’s missing / what was incorrect
- a photo of what you received
We’ll review and make it right when it’s a covered issue:
https://proxyking.biz/quality-guarantee/
9) What if my order is returned to sender?
Returns can happen due to:
- incomplete/incorrect addresses
- refused delivery
- carrier issues
- international restrictions
If a shipment is returned to us and we cannot successfully deliver, we may cancel and refund according to our Returns & Refunds policy:
https://proxyking.biz/return-and-refund-policy/
10) What should I include when contacting support?
To get the fastest resolution, include:
- order number
- billing email (if you have it)
- what you’re seeing (and screenshots if helpful)
- tracking number (if available)
Contact:
https://proxyking.biz/contact/
TL;DR
Most orders process in 1–3 business days. If tracking is available, you’ll receive it after shipment, and it may take 24–48 hours to show movement. If you don’t see emails, use the Order Tracking page first. For delivery issues, damage, or wrong/missing items, contact support with your order number and photos, and we’ll help resolve it under our Quality Guarantee and Returns policies.