If you’ve ever placed an online order and immediately thought, “Wait… did it go through?” — you’re not alone. Shipping questions are common for online stores, and most come down to processing time, tracking delays, and address issues.
This FAQ explains what to expect from ProxyKing shipping and tracking, and what to do if you don’t see updates right away.
1. How long does processing take?
Most orders are processed within 1 business day. During peak periods, processing may take up to 3 business days.
Business days are Monday–Friday, excluding postal holidays.
Full details:
https://proxyking.biz/shipping-policy/
2. When will I get tracking?
If tracking is available for your shipment, it will be provided after your order ships.
Tracking does not always show movement immediately.
Common scenario: “Label created” but no movement
It can take 24–48 hours for a carrier to scan a package after a label is created, especially during weekends, holidays, or high-volume periods.
If your tracking shows “Label Created” or “Pre-Shipment,” that usually means the shipment is in the handoff window.
3. Where do I track my order?
Use our Order Tracking page:
You’ll typically need:
- Your order number
- Your billing email
This is the fastest way to check status without waiting for email delivery or support replies.
Track Your Order Below
To track your order, enter your Order ID in the box below and press the “Track” button. Your Order ID was provided on your receipt and in your confirmation email.
Order ID: Enter the order number from your order confirmation email.
Billing email: Enter the email address you used during checkout.
Track: [Restore the original order-tracking form here.]
4. I didn’t receive an order confirmation email. Did my order go through?
It may have. Email providers sometimes route automated messages to spam or promotions folders, or block them.
What to do:
- Check your spam and promotions folders.
- Use Order Tracking: https://proxyking.biz/order-tracking/
- If you still can’t find your confirmation, contact support with the name and email address used at checkout.
Contact:
https://proxyking.biz/contact/
5. Do you ship internationally?
International shipping is available on demand, by request. Costs vary by destination and carrier availability.
If you need international shipping, contact us before ordering—or immediately after ordering—so we can confirm availability and pricing.
Contact:
https://proxyking.biz/contact/
6. My tracking says “Delivered,” but I don’t have it.
First, check:
- Your mailbox or parcel locker
- Side doors and porch areas
- Your apartment front desk or office
- With neighbors, in case the package was delivered nearby
If it still isn’t found, contact us with:
- Your order number
- Your tracking number
- Your delivery address
Contact:
https://proxyking.biz/contact/
7. What if my package arrives damaged?
Please contact us promptly with:
- Your order number
- Photos of the damage
- Photos of the packaging
We’ll review the issue under our Quality Guarantee.
8. What if my order is missing items or I received the wrong cards?
Contact us with:
- Your order number
- A description of what’s missing or incorrect
- A photo of what you received
We’ll review the issue and work to make it right when it qualifies under our quality policy.
9. What if my order is returned to sender?
Returns can happen because of:
- Incomplete or incorrect addresses
- Refused delivery
- Carrier issues
- International shipping restrictions
If a shipment is returned to us and we cannot successfully deliver it, we may cancel and refund the order according to our Returns & Refunds policy.
10. What should I include when contacting support?
To get the fastest resolution, include:
- Your order number
- Your billing email, if available
- What you’re seeing, with screenshots if helpful
- Your tracking number, if available
Contact:
https://proxyking.biz/contact/
Quick Summary
Most orders process in 1–3 business days. If tracking is available, you’ll receive it after shipment, and it may take 24–48 hours to show movement.
If you don’t see emails, use the Order Tracking page first. For delivery issues, damage, or wrong or missing items, contact support with your order number and photos. We’ll review the issue under our Quality Guarantee and Returns policies.