Track your ProxyKing order using the order number and billing email address from checkout.
If you have questions about shipping or delivery, this page is the best place to start.
Track your order
To track your order, enter your Order ID below and press the “Track” button. Your Order ID can be found on your receipt and in the order confirmation email.
When will tracking start updating?
If tracking is available for your shipment, it will be provided after your order ships.
Tracking may not show movement immediately. It can take 24–48 hours after label creation for the carrier to scan the package.
If your tracking says “Label Created” or “Pre-Shipment,” your package may still be in the handoff window between label creation and the carrier’s first scan.
I didn’t receive an order confirmation email
If you placed an order but cannot find the confirmation email:
- Check your spam and promotions folders.
- Try tracking your order using your order number and billing email.
- If you still cannot find your confirmation, contact support with the name and email address used at checkout.
Contact support:
https://proxyking.biz/contact/
My tracking says “Delivered,” but I don’t have my package
First, check your mailbox, parcel locker, porch, side doors, apartment office or front desk. You may also want to check with neighbors in case the package was delivered nearby.
If you still cannot locate it, contact us with:
- Your order number
- Your tracking number
- Your delivery address
My package arrived damaged
Please contact support and include:
- Your order number
- Photos of the damage
- Photos of the packaging
We’ll review your report under our Quality Guarantee & Reprints policy:
https://proxyking.biz/quality-guarantee
My order is missing cards or contains incorrect cards
Please contact us with:
- Your order number
- A description of the missing or incorrect cards
- A photo of what you received
We’ll review the issue and work to resolve it when it falls within our quality policy.
Quality Guarantee & Reprints:
https://proxyking.biz/quality-guarantee/
Need more help?
For shipping questions, delivery issues, or order assistance, visit our Contact page: