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Contact Us

Need help with an order, shipping, or a quality issue? You’re in the right place.

For the fastest support, please include your order number in your message.

Track an order: https://proxyking.biz/order-tracking/

Other Quick Links

Leave us a message and we'll get back to you as soon as we can.

Support hours & response time

Support hours: Monday–Friday
Typical response time: within 1 business day

(Weekends and postal holidays may take a bit longer.)

If you’re checking on an order:

Please use Order Tracking first: https://proxyking.biz/order-tracking/

Note: Tracking may not show movement immediately—your first carrier scan can take 24–48 hours after label creation.

If your order arrived damaged

Please include:

  • Order number

  • Photos of the damage

  • Photo of the packaging

If you’re missing items or received the wrong cards

Please include:

  • Order number

  • A photo of what you received

  • The name(s) of the missing/incorrect card(s)

International shipping requests

International shipping is available on demand (by request). Include your:

  • Country

  • Postal code

  • What you’re hoping to order (approx. number of cards)